Please reach us at HandsOn1214@gmail.com if you cannot find an answer to your question.
We are available for all scheduled service requests Monday through Friday from 8am to 1pm. New service request will be scheduled the following day.
Yes, we provide all of our own equipment, including mowers, trimmers, edgers, and blowers.
If it is raining on the day of your scheduled service, depending on the amount of rain received, we typically will reschedule your service 1 to 2 days out to allow your property time to dry out before operating our heavy equipment on your property, as this will reduce the probability of damaging your lawn.
Once you receive your quote, we will need certain basic contact information from you.
1. A good email address you check daily, as we use email to send out electronic invoices, as well as an additional avenue of communication.
2. Service Location address(s)
3. A good contact phone number
4. Also, be sure to select the blue “Approve” button inside the email quote.
We offer several different options to pay your invoices!
1. Customer must keep a “Card on file” (credit or debit) for all payment transactions, via a provided secured link. Your card will never be charged until the scheduled service has been completed.
2. Pay your invoice via our electronic email invoice. This will allow you to always have an ongoing record of all payments made to Hands On Lawn Care Service.
3. In the event you are unable to participate in our electronic invoice options, we do accept cash. No personal checks accepted.
4. We do accept business checks. All residential invoices are due immediately after your scheduled lawn service has been rendered.
Additional Payment Information
We have also added a new feature to our website this year as a convenient option for our customers to track all invoices received and all payments made by you, or that we have electronically charged your “card on file” for services that we have provided to your property. Once you have logged on to our website, just simply click on the “Past Invoice Look-up Tool” and enter the invoice number and the payment amount. You will then have instant access to that invoice to print and download for your records. You are also able to pay your invoices entering the same information by clicking on the “Pay Invoices Here” button.
All commercial service requests should be directed to HandsOn1214@gmail.com
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